The Cross Insurance Services Content Review Process

Our mission is to help Medicare beneficiaries select the right Medicare plan for their diverse needs, and we are dedicated to making Medicare selection easy through CrossInsurance.com. We believe that access to accurate and honest information is critical in your health care decisions, and we aim to be your trustworthy resource through your Medicare journey.

The content on CrossInsurance.com is produced by the team at The Cross Insurance based on the experience of insurance professionals as well as supplemental research from Medicare.gov and the Kaiser Family Foundation. The guiding intent behind each page is to make Medicare easy to understand.

This website is subject to oversight by The Centers for Medicare & Medicaid Services (CMS), the federal institution that runs the Medicare program. CMS regulates information about Medicare to ensure that it is accurate, not misleading, and not sensationalized. To ensure we meet these CMS requirements, each element of CrossInsurance.com is first reviewed by the insurance carriers we represent and finally submitted to CMS itself. This review process typically involves numerous rounds of feedback as we strive to produce an article that provides clear information.

Each element of the site takes from weeks to months to publish. 12-15 people review every word for accuracy before a page or section is made available to you. The content is reviewed annually to ensure it is still accurate and meets the most recent standards from The Centers for Medicare & Medicaid Services.

Content Accuracy Examples

What does it mean for us to publish accurate content that’s not misleading? Here are some examples!

Not accurate: “Get a plan with a flex card today!”

Why? Flex cards are a rare benefit offered in just a few Medicare Advantage plans in two states. They are not available for most Medicare beneficiaries.

Not accurate: “Medicare will cover your groceries!”

Why? Medicare Advantage plans do not cover groceries. A limited number of plans may cover meals or healthy food in specific circumstances, but this is not a common benefit that is available to most Medicare beneficiaries.

Content Milestones

  • New article written by the easyMed team

  • Article reviewed by multiple easyMed leaders

  • Article reviewed by insurance carriers

  • Article submitted to The Centers for Medicare & Medicaid Services

  • Article published for you!

  • Article reviewed annually for accuracy

Enrollment Eligibility

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Annual Enrollment Period (AEP)

Medicare Annual Enrollment Period runs each year from October 15 to December 7. What is the Annual Enrollment Period vs. Open Enrollment Period?

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Initial Enrollment Period (IEP)

Your Initial Enrollment Period generally surrounds your 65th birthday but may occur if you otherwise become eligible for Medicare for the first time.

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Special Enrollment Period (SEP)

You may be eligible if you experience a qualifying life event such as moving to a new zip code, losing employer coverage, or change in Medicaid status.

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